Shipping Policy

Last Updated: August 28, 2026

Welcome to Trendix. We work with our trusted supplier and fulfillment partner, Zambeel, to process and ship your orders.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

During sales, promotions, holidays, or periods of high order volume, processing may take a little longer. We appreciate your patience.

2. Shipping Time

Estimated delivery times may vary depending on your location and the product ordered.

• Pakistan: Approximately 3–7 business days

• Other locations: Delivery times may vary depending on product availability and destination.

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to courier services, weather, public holidays, customs, or other circumstances outside our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Trendix may offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order has been shipped, you may receive a confirmation message containing tracking information when available.

Tracking updates may take some time to appear after the package has been handed over to the courier.

5. Delivery Delays

Trendix is not responsible for delays caused by circumstances outside our control, including:

• Courier delays

• Incorrect or incomplete delivery addresses

• Severe weather

• Public holidays

• Customs delays

• Unforeseen logistical issues

If your order appears to be significantly delayed, please contact our customer support team and we will do our best to assist you.

6. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you provide an incorrect address and the order has already been shipped, please contact us as soon as possible. We cannot guarantee that the address can be changed after shipment.

Additional shipping charges may apply if the package needs to be reshipped.

7. Damaged or Missing Packages

If your package arrives damaged, please contact us as soon as possible with your order number and clear photos/videos of the package and product.

If your order is marked as delivered but you have not received it, please contact us so we can help investigate the issue with the courier.

8. Multiple Products

If your order contains multiple products, they may be shipped separately depending on product availability and fulfillment arrangements.

You may therefore receive your products in more than one package.

9. Contact Us

If you have any questions about your order or our shipping policy, please contact Trendix through the contact information provided on our website.

Thank you for shopping with Trendix!